Last updated: June 16, 2025

Welcome to TheCheiBear (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at https://thecheibear.com/ (the “Site”). By using this Site, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to help us improve our services and provide a better shopping experience.

Information you provide directly:

  • Name
  • Shipping/billing address
  • Payment information (processed via secure third-party gateways)
  • Email address
  • Order details
  • Product reviews or inquiries

Information collected automatically:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on the site
  • Time spent on the site
  • Referral source (e.g., from Amazon, search engine, etc.)
  • Cookies and tracking data

2. How We Use Your Information

We use your information for several purposes, including but not limited to:

  • Processing and fulfilling orders
  • Providing customer service
  • Managing and improving our website and services
  • Sending updates about orders or promotions (if opted in)
  • Detecting and preventing fraud or security breaches
  • Understanding user behavior and preferences

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with trusted partners to help us operate our website and business, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers
  • Analytics providers (e.g., Google Analytics)
  • Marketing platforms (only with your explicit consent)

These third parties are only permitted to use your information to perform specific services on our behalf.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Keep items in your shopping cart
  • Analyze site usage and improve performance
  • Enable social media sharing features

You can manage cookie preferences through your browser settings, but disabling cookies may limit the functionality of certain features on our site.

5. Third-Party Links

Our website may contain links to third-party websites (e.g., Amazon listings, social media pages). Once you leave our site, we are no longer responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing any personal data.

6. Data Security

We take the security of your data seriously. We use SSL encryption, secure payment gateways, and other industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We encourage users to take care in protecting their own information as well.

7. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has submitted information, we will delete it promptly.

8. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data, such as:

  • Accessing the personal data we have about you
  • Correcting inaccurate information
  • Requesting deletion of your data
  • Objecting to or limiting data processing
  • Withdrawing consent for marketing communications

You can manage your data preferences in your account settings or by unsubscribing from email communications.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.